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“Vale have demonstrated extensive strategic and operational knowledge in their work on ChesterWest and Chester CityGrounds Maintenance Contract.
This has allowed a progressive increase in standards of service delivery within the limited resources available. Their partnership approach to contract management and willingness to engage with end users to seek improvements has been most refreshing.”
Simon Lammond – Public Space Operations Manager, Chester West and Chester City.
“Vale bring to our maintenance contracts innovating ideas in order to maximise best value in what is a challenging industry.”
David Lewis, Maintenance Co-ordinator, Pennaf Housing Group
I would just like to take this opportunity to thank Vale for their generosity in provided 4 spades and also 4 edging tools for Derby Homes staff and external agencies to use for the coming Newday events in and around Derby.
Your contribution has been well received and I assure you the use the tools will only help to compliment the excellent work Vale has produced around our communities, open spaces and offices over the last 18 months.
Thanks again for your continued help in working together to support Derby Homes.
Craig Congreave, Maintenance Operations Manager (Planned) | Derby Homes Limited
“Vale have been professional and flexible in their approach, very easy to work with and good with customers. A particular strength is that they have been able to provide enhancements to the specification in a well thought out and cost effective way, so our customers are now getting more than we had previously thought was affordable.”
Matt Hands, Maintenance Manager Derby Homes, Derby Homes Ltd
“Vale Contract Services have set the benchmark for partnering arrangements, providing added value both in terms of direct service delivery (more cut and collect for no extra cost) and partnering ethos (bulb planting thereby enhancing the neighbourhood appearance).”
Melvyn Keightley, Head of Asset Management, Amber Valley Housing
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